Frequently asked questions

Private label means we manufacture products from our proven formulas and you sell them under your own brand name and packaging. You get a market-ready product without building a lab or a factory.

White label is the same product sold to many brands unchanged. Private label lets you adjust fragrance, texture, size and packaging. Custom formulation creates a new product to your brief that belongs to your brand alone.

Doctors, dermatologists, aesthetic clinics, pharmacies, salons, e-commerce sellers, influencers and established brands in Pakistan and the Gulf.

Yes. Our brand development step covers naming, brand story, product planning and packaging design, and your account manager guides every stage.

Book a free consultation by phone, WhatsApp or in person at our Lahore facility. Bring your idea; we bring the plan.

Our standard MOQ is 500 pieces per product for catalogue formulas. Custom formulations have higher minimums depending on batch size. Ask us about starter bundles.

It depends on whether you start from a catalogue formula or develop a new one, and on how quickly samples and artwork are approved. We give you dated stages at the consultation and confirm them in writing with your quote, rather than quoting a timeline we cannot hold.

Orders are confirmed with an advance and the balance falls due before dispatch. The exact split is set out in your written quote before anything is committed.

It depends on the products, the sizes and the packaging you choose, so we do not publish a single figure that would be wrong for most people. Send us your product list and quantities and we will send a written quote within 24 hours, itemised so you can see what each part costs.

Yes. Custom development carries a fee per formula, and it is set against your first production order. We confirm the exact figure in writing with your brief, before any work starts.

Yes. Share your product list and quantities and we will send a quote and the catalogue. There is no obligation.

Yes. We prepare samples of each product for you to see, feel and test, and revisions are included until you approve. Custom samples are covered by the development fee. Ask us for the current turnaround and sample cost when you send your product list.

Yes. Fragrance, colour, texture, size and minor active adjustments are available at no development fee.

Serums (including PDRN and exosome), sunscreens, face washes, moisturisers, brightening and anti-acne ranges, toners, masks, hair care, body care, professional peels and oral beauty shots.

Every batch passes in-house quality checks, and products are tested at PCSIR for physical, chemical and microbial parameters. Stability data is compiled for your files.

No. Our brightening range uses alpha arbutin, kojic acid, tranexamic acid, niacinamide and vitamin C.

Yes. Our manufacturing is Halal certified, and we source Halal-compliant ingredients, including collagen.

Yes, on request for most formulas. Tell us which of the three matters to your brand and we will confirm what is possible for each product.

Yes. We classify each product, prepare the product file and test reports where DRAP enlistment applies, and guide you through the brand-owner documents.

Yes. Every client has one point of contact from consultation to reorder.

Not if it contains no drug substance and makes only cosmetic claims. It must meet the applicable Pakistan Standard — for creams that is PS 3228 — under PSQCA, and the factory making it holds the PSQCA Certification Mark licence for compulsory categories such as skin cream and shampoo.

When it contains a drug listed in Schedule-1 of the DRAP Act, or when it makes a therapeutic claim. Natural-ingredient derma-care products and medicated cosmetics are enlisted with DRAP’s Health & OTC Division; drug-containing creams need drug registration, which is a different route.

Enlistment is a provisional entry in DRAP’s register that permits manufacture and marketing while full licensing rules are pending. It is renewable — renewal costs half the initial fee — and it can be revoked for non-compliance.

The rules define a "contract giver" who owns the brand and a "contract acceptor" who manufactures. In practice DRAP’s contract-manufacturing approval is currently framed manufacturer to manufacturer, so most doctor brands are enlisted from the manufacturer’s facility under the doctor’s trademark, with a private-label agreement. We advise on the structure DRAP will accept for your file.

You own your brand, your trademark and your customer relationships. Formula ownership depends on the service: catalogue formulas remain ours, and custom formulas can be made exclusive to you on terms we agree and record in writing. Everything is set out in the private-label agreement before work starts.

DRAP processes files first come, first served and publishes the queue. There is no statutory deadline, so plan for several months. Development, testing and packaging run in parallel, so you are not waiting idle.

Yes. We supply backbar sizes for in-clinic use and retail packs for dispensing or pharmacy distribution, each with compliant labelling.

Yes. Our trials step includes patch tests and real-use trials with feedback sheets, so you can validate tolerance and results before we scale.

Yes, with "professional use only" labelling and usage protocols.

Yes. We source bottles, jars, tubes, droppers and airless pumps, and we print labels, cartons and boxes in-house at Dermis & Dosis Print.

Yes. We can fill into approved packaging you supply after compatibility checks.

Yes. Our designers prepare compliant artwork and 3D mockups for your approval, laid out to Pakistan's marking rules.

Yes, to any city via courier or freight, and to your distributor.

Our Halal and ISO documentation supports GCC registration, and we advise on label requirements for the market you are entering. Tell us the destination and we will confirm exactly what your file needs.

Certification is voluntary, but Pakistan Standard PS 3228 requires skin-cream ingredients to be of Halal origin. To print a Halal logo, the product is certified by a body accredited by the Pakistan National Accreditation Council, which audits ingredients, suppliers, process and labels.

Yes. Book a tour of our Lahore facility and we will walk you through formulation, filling, quality control and the printing unit.